After moving from an old affiliate system to a new, Income Access based affiliate platform, CaliberAffiliate asked some affiliates back in August 2011 to give their opinion about the affiliate program, what has improved and about what can improve.
Much better. The old system was very stiff and I was not able to get any real information out of it. The new system has plenty of reports and a system for marketing material that makes contact with our affiliate manager unnecessary. Now we can make some proper analysis of the traffic we send.
We have not received any payments from the new system yet, but all queries has been dealt with in a very professional and swift manor.
Absolutely. I have worked with a lot of affiliate programs and I can honestly say that Caliber is the quickest one to respond. No matter how small the queiry is, I always get an answer within a timely fashion. Caliber has also always been super helpful and cooperative. I feel like I am a partner and not only an affiliate.
I trust Caliber. Anyone in the business knows that trust is a rare thing here, but I genuinely trust Caliber. They admit errors and correct them swiftly. Our affiliate manager, Anneli, always has time for questions, and she tends to queries right away, so I never feel that I am “just another affiliate” when I talk to Caliber.”
Send info about new campaigns and special games at least a week in advence.
They are trustworthy, give you both personal and swift service, and od course have products worth promoting.
I already have recommended Caliber to other affiliate.
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